{"id":187,"date":"2024-06-10T08:15:37","date_gmt":"2024-06-10T08:15:37","guid":{"rendered":"https:\/\/raw.githubusercontent.com\/drfuri\/demo-content\/main\/ecomus\/fashion\/images\/?page_id=187"},"modified":"2025-02-07T20:57:34","modified_gmt":"2025-02-07T20:57:34","slug":"returns-exchanges","status":"publish","type":"page","link":"https:\/\/uchobali.com\/?page_id=187","title":{"rendered":"Returns + Exchanges"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"187\" class=\"elementor elementor-187\">\n\t\t\t\t<div class=\"elementor-element elementor-element-aaabcab e-flex e-con-boxed ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-parent\" data-id=\"aaabcab\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3ee3b70b e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"3ee3b70b\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19f577fa e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"19f577fa\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c13b0b3 elementor-widget elementor-widget-text-editor\" data-id=\"c13b0b3\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<p>At <strong>UCHO BALI<\/strong>, your satisfaction is our top priority. If you\u2019re not completely happy with your purchase, we\u2019re here to help. Please review our policy below to ensure a smooth returns or exchange process.<\/p><hr \/><h4><strong>1. Eligibility for Returns<\/strong><\/h4><p>We accept returns under the following conditions:<\/p><ul><li>Items must be returned within <strong>14\u00a0days<\/strong> of the purchase date.<\/li><li>Products must be unused, unworn, unwashed, and in their original condition with all tags and packaging intact.<\/li><li>Sale items or customized products are <strong>not eligible<\/strong> for returns or exchanges unless they are defective or damaged.<\/li><\/ul><hr \/><h4><strong>2. Return Process<\/strong><\/h4><p>To initiate a return, please follow these steps:<\/p><ol><li><strong>Contact Us:<\/strong> Email us at <a href=\"https:\/\/www.uchobali.com\/contact\">CONTACT<\/a>\u00a0with your order details and the reason for the return.<\/li><li><strong>Approval:<\/strong> Once your return request is approved, we will provide you with the return shipping address.<\/li><li><strong>Ship the Item:<\/strong> Pack the item securely and ship it to us using a trackable shipping method. Customers are responsible for return shipping costs unless the item is defective or damaged.<\/li><\/ol><hr \/><h4><strong>3. Refunds<\/strong><\/h4><p>Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.<\/p><ul><li>Approved refunds will be processed to your original payment method within <strong>7-14 business days<\/strong>.<\/li><li>Shipping fees are <strong>non-refundable<\/strong>, except in cases where the item was defective or we made an error.<\/li><\/ul><hr \/><h4><strong>4. Exchanges<\/strong><\/h4><p>If you would like to exchange your item for a different size, color, or design:<\/p><ol><li>Contact us to check the availability of your desired item.<\/li><li>Ship the original item back to us as per the return process above.<\/li><li>Once we receive the original item, we\u2019ll send the replacement to you. Additional shipping charges may apply.<\/li><\/ol><hr \/><h4><strong>5. Defective or Damaged Items<\/strong><\/h4><p>If your item arrives defective or damaged:<\/p><ul><li>Notify us within <strong>7 days<\/strong> of delivery with photos of the defect or damage.<\/li><li>We will arrange for a replacement or full refund at no additional cost to you.<\/li><\/ul><hr \/><h4><strong>6. Non-Returnable Items<\/strong><\/h4><p>The following items cannot be returned or exchanged:<\/p><ul><li>Customized or personalized products.<\/li><li>Items purchased on clearance or during special promotions.<\/li><li>Gift cards.<\/li><\/ul><hr \/><h4><strong>7. Contact Us<\/strong><\/h4><p>If you have any questions or need assistance with your return or exchange, feel free to reach out:<\/p><p><a href=\"https:\/\/uchobali.com\/?page_id=206\">Contact us here.<\/a><\/p><p>We\u2019re here to ensure you love your UCHO BALI experience!<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-49542d9c e-con-full e-flex ecomus-responsive-column ecomus-tablet-column--default ecomus-responsive-column ecomus-mobile-column--default ecomus-responsive-column ecomus-motion--var(--position) e-con e-child\" data-id=\"49542d9c\" data-element_type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>At UCHO BALI, your satisfaction is our top priority. If you\u2019re not completely happy with your purchase, we\u2019re here to help. Please review our policy below to ensure a smooth returns or exchange process. 1. Eligibility for Returns We accept returns under the following conditions: Items must be returned within 14\u00a0days of the purchase date. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-187","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.9 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Returns + Exchanges - Uchobali<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/uchobali.com\/?page_id=187\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Returns + Exchanges - Uchobali\" \/>\n<meta property=\"og:description\" content=\"At UCHO BALI, your satisfaction is our top priority. If you\u2019re not completely happy with your purchase, we\u2019re here to help. 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